Copyright © 2017 Tri-State Hearing Convention - All rights reserved
  • PANEL 1
  • PANEL 2
  • PANEL 3
  • PANEL 4
  • PANEL 5
1 2 3 4 5
46th Annual Tri-State Convention March 1st –March 4th, 2018 Hyatt Regency Lake Washington - Renton, WA Many top quality education seminars are offered and our exhibit hall will be full of exhibits. In addition, check out the fun social events planned for your enjoyment.
Thursday – March 1st, 2018 3:00 - 8:10pm Registration Office Open 6:00 - 8:00pm Class Session “A” 8:00 - 9:00pm Welcome Reception (Hors d’oeuvres, wine, microbrew & soft drinks) Friday - March 2nd, 2018 7:30am - 6:30pm Registration Office Open 8:00am Pre-Class Coffee 8:30 - 10:30am Class Session “B” 10:30 - 10:45am IHS Presentation 11: 00 - Noon State Society Meetings 12:30 - 1:30pm Lunch 1:45 - 3:45pm Class Session “C1 & “C2” 4:00 - 6:00pm Class Session “D” Saturday - March 3rd, 2018 7:30am - 6:00pm Registration Room Open 8:00am Pre-Class Coffee 8:30 - 10:30am Class Session “E” 10:45 -12:45pm Class Session “F” 12:45 - 2:00pm Lunch 2:00 - 6:00pm Exhibit Hall Open 2:00 - 4:00pm Class Session “G” (in exhibit hall) 4:00 - 6:00pm Hors d’oeuvres, wine & microbrew (in Exhibit Hall) 5:00pm Live Auction & closure of silent auction tables. Sunday - March 4th, 2018 9:30am Board of Directors Meeting
2018 Convention Highlights 
WELCOME RECEPTION Join us as the Tri-State participants gather to meet and greet before the event. All the crew of Tri-State and sponsoring exhibitors want to welcome you to our 46th Annual convention by enjoying some wine, micro beers and appetizers at 8:00pm Thursday night. SILENT AUCTION / LIVE AUCTION Do you have a hidden talent you want to share? Bring it and donate to the silent or live auction. Pick up some super colossal deals on items you need or want for your office. Donated items will be on display in the Exhibit Hall with a silent auction bid sheet. Bidding will be brisk and the highest bid will take home the item or certificate. Money collected will benefit all of us by allowing Tri-State to keep our registration fees as low as possible. HOTEL INFORMATION The Hyatt Regency Lake Washington 1053 Lake Washington Blvd N, Renton, WA 98056, has set up a web-based reservation site called “Passkey”, it is an electronic reservations interface that is customized for our event. Click [HERE], and click on “Attendee” for guest type, then follow the prompts to make a reservation. Room rates are: $159 Standard King. $169 Standard 2 Queen beds. $189 Partial Lake View. Hotel phone number is 425-203-1234, if you call be sure to inform them that you are with the Tri-State Hearing Convention & ask for our group rate. To insure the group rates reservations must be made no later than February 7, 2018. Reserve early to secure the best room rate and selection. EXHIBIT HALL CLASS SESSION G You will receive credit after asking 3 questions to each participating exhibitor. They will give you the answer and you will write them in your book, you will then receive a signature on the back of your book, it must be completed and turned into a proctor to receive credit. You will not be allowed to leave the exhibit hall during this class. Group Rates Tri-State is offering a 15% discount to companies paying for five or more attendees on one check.  Please mark your discount on the registration form. MISCELLANEOUS INFORMATION Two delegates represent each state: Idaho: Robert Shepard Pam Hays 208-883-0731 208-882-5536 133 N Van Buren 307 S Main Street Moscow, ID 83843 Moscow, ID 83843 Oregon: Don Cloutier Chris Gustafson 541-343-1091 503-580-0418 1142 Willagillespie Rd Ste 20 1024 Baker Street Eugene, OR 97401 McMinnville, OR 97128 Washington: Brenda Haltom Keith Wilson 360-452-2228 253-759-3555 830 E 8th Street 1311 S Union Ave Ste 102 Pt Angeles, WA 98363 Tacoma, WA 98405 Executive Director and Tri-State’s official mailing address: Tammy Wilson Phone: 253-208-5841 7616 139th Street Ct E Email: Puyallup, WA 98373 Website: INFORMATION REGARDING CONTINUING EDUCATION CREDITS FOR STATE LICENSING All classes offered are: Each hour in class equals one credit. Most classes offered are two hours in length for two credits. Approved by International Hearing Society’s educational division, IHS Approved by the State of Oregon Licensing Board A total of 14 hours of credit is available at this convention   THURSDAY, March 1st, 2018 _______________________________________________________________ 6:00-8:00pm - 2HRS - IHS & OREGON APPROVED Session A: “Speech In Noise: From Evaluation to Validation” Instructor: Wendy Switalski AuD, Sr. Market Development Manager, Otometrics/Audiology Systems Description: Both prior to and following the use of hearing instruments, the greatest hearing difficulties that our clients report involve understanding speech in background noise environments. Providers have a great tool in Speech-In-Noise testing, which is now readily available and often integrated into instrumentation. This presentation will provide an overview of speech-in-noise tests and highlight the ease of administration. A secondary focus will be on the need for post-fitting validation procedures, which often include speech-in-noise testing. These measures are sometimes overlooked in the fitting process, with the focus more commonly placed on hearing instrument programming, real-ear verification and counseling. It is just as important to assess the actual benefit that the patient receives, which is measured in the validation process. FRIDAY, March 2nd, 2018 __________________________________________________________________ 8:30 - 10:30am - 2HRS - IHS & OREGON APPROVED Session B: “Family Centered Care” Moderator: Christopher W. Bailey, Specialty Business Manager Phonak, LLC. Description: This course discusses the involvement of the family member through the patient journey with an initiative to better serve our patients and their families. The course uses real life clinical situations along with a broad research on the topic and measurable results for patient care relative to hearing care professionals. 1:45 - 2:45pm - 1HR - IHS & OREGON APPROVED Session C1: “Infection Control in the Hearing Aid Office”  Instructor: Tammy L. Miller, Director of Training, Costco Wholesale Description: This course will provide a review of the importance of precautionary work practice controls to minimize the spread of infectious disease in the hearing aid office. Common myths and misconceptions will be addressed as well as best practices for protecting hearing healthcare professionals and the patients/clients they serve from risk. 2:45 - 3:45pm - 1HR - IHS & OREGON APPROVED Session C2: “Captioned Telephone Service 101”  Instructor: Hansen Phangia, National Accounts Manager, CaptionCall Description: Participants will be able to identify eligibility requirements from the FCC to receive a captioning phone. Participants will be able to demonstrate the functionality of the CaptionCall phone, CaptionCall Mobile and CaptionCall service. Participants will be able to discuss how to submit a Professional Certification form. 4:00 - 6:00pm - 2HRS - IHS & OREGON APPROVED Session D: “Innovate with Empathy to Improve Hearing Healthcare”  Instructor: Aaron C. Jones, AuD, MS, CCC-A, Director of In-clinic Success, Unitron Description: The rapidly changing healthcare landscape requires that hearing healthcare providers re-think the way they do business. Forces like managed care, over-the-counter competition and healthcare consumerism are inexorable. But providers can thrive by using ‘design thinking’, which is based on empathy, to deliver their services and products in a highly patient-centered way. This proven approach to product innovation is equally applicable to innovation in hearing healthcare services. Patients, hearing healthcare providers and their businesses can all benefit from design thinking. SATURDAY March 3rd, 2018 ______________________________________________________________ 8:30 – 10:30am - 2HRS - IHS & OREGON APPROVED Session E: “Worried About Un-Bundling?: Learn How To Turn Your Services Into Products Customers Want” Instructor: Tina M. Soika, President, American Hearing Associates  Description: Whether you decide to bundle or un-bundle, you will be called upon more and more frequently to provide and charge for services which are not bundled into the sale of a hearing aid. This course will explore how to charge for those services, how to think about those services, and about how to present those services in a way that makes them more appealing to customers. 10:45- 12:45 - 2HRS - IHS & OREGON APPROVED Session F: “The Inside Scoop on the External Ear” Instructor: Chris Gustafson, AAS, ACA, BC-HIS Description: The attendees will have a better understanding of what they are seeing while examining the external ear and learn the terms associated with the anatomy. Being able to identify any “red flags” for referral and learn about the acoustics of the external ear and how that applies to fitting hearing aids. 2:00 – 4:00pm - 2HRS - IHS & OREGON APPROVED Session G: “Passport to Better Hearing” Instructor: Manufacturer Representatives Description: The Passport to Better Hearing will have specific questions provided by the manufacturer’s representatives for the class participants to ask and get the answers in regards to new technology. You will need a Class Card to receive the Passport Book. The participants are not allowed to leave the exhibit hall during the two hour class. The rules for CEU's will be followed like all other classes